The STI Login Issues Error Solutions 2025 have recently become a major concern among applicants using the official School Teacher Internship (STI) platform under the Punjab School Education Department (SED). Many users face the “Wrong Credentials Error” while trying to access their dashboards, check merit lists, or submit internship forms. This guide explains how to fix login errors, recover your account, and avoid credential mistakes in the future.
The STI Login Issues Error Solutions 2025 (pesrp.edu.pk or sedhr.punjab.gov.pk) plays a crucial role in managing intern data, merit lists, attendance, and salary updates. If your login fails due to incorrect credentials, browser errors, or server downtime — don’t panic. This article provides a complete, step-by-step solution to restore your access safely.
Many candidates applying for the School Teacher Internship (STI) program face login issues on the official portal, especially the “Wrong Credentials Error.” This common problem prevents users from checking their merit status, school placement, and application details on the STI Punjab platform.
The STI portal (operated by the Punjab School Education Department) is designed to maintain transparency in hiring and data management. However, incorrect CNIC entries, outdated browsers, and server overloads can trigger login failures that frustrate thousands of applicants.
If you’re struggling to log into your STI account, don’t panic. This step-by-step guide explains how to fix STI login issues, reset forgotten passwords, recover your credentials, and avoid technical glitches in the future.
From clearing your browser cache to verifying your CNIC format, simple adjustments can resolve the issue within minutes. Follow this official method to restore your account access and continue tracking your internship progress easily.
Check Also: Benefits of School Teacher Internship (STI) 2025
Let’s dive into the STI portal login troubleshooting guide to help you quickly fix “Wrong Credentials Error” and prevent it from happening again in the upcoming STI 2025 merit cycle.
What is the STI Portal:
- Register and apply for internships
- Check merit lists and placement schools
- Download offer letters
- Submit attendance records
- Track stipend payments online
Common STI Portal Login Issues:
| Problem | Description | Possible Cause |
|---|---|---|
| Wrong Credentials Error | System rejects your login details | Incorrect CNIC or password |
| Page Not Loading | Portal not responding | Server overload or maintenance |
| Password Reset Not Working | OTP not received | Delay in system or wrong email |
| Dashboard Blank | Page opens but shows no data | Cache or browser conflict |
| Account Locked | Too many failed attempts | Temporary security lock |
Eligibility to Access the STI Portal:
- Applicants registered for STI 2025 under SED Punjab
- Those with a valid CNIC linked to their application
- Interns whose names appear in the official merit list
- School headteachers managing intern attendance
- SED or PITB verified staff users
Check Also: STI Internship 2025 School List Punjab (District-wise PDF)
Required Documents for Login Recovery:
| Document Name | Purpose |
|---|---|
| CNIC (Front & Back) | Identity verification |
| Application Number | Portal record lookup |
| Registered Email / Mobile | Password reset authentication |
| Offer Letter (if issued) | Proof of internship |
| Screenshot of Error Page | For technical support team |
How to Fix Wrong Credentials Error:
- Check CNIC Format:
Enter your CNIC without dashes (e.g., 3520212345678). - Reset Password:
Click on “Forgot Password” and enter your registered email or CNIC. - Clear Browser Cache:
Go to settings → clear cookies & cache → reopen portal. - Try a Different Browser:
Use Chrome or Edge in Incognito Mode to prevent autofill conflicts. - Check Server Status:
Visit pesrp.edu.pk or sedhr.punjab.gov.pk. If down, try after 15–30 minutes. - Contact Support:
Email support@sedhr.punjab.gov.pk with screenshots and CNIC details. - Avoid Multiple Attempts:
Repeated login failures can temporarily block your account.
Benefits of STI Portal Login Access:
- 📋 Check merit list and posting schools
- 📅 View attendance and daily schedule
- 💸 Track stipend/salary status
- 📂 Upload documents for verification
- 📞 Contact district officers online
Salary & Monthly Stipend Table:
| Level | Stipend (Approx.) | Duration |
|---|---|---|
| Primary Level | Rs. 20,000 / month | 6 months |
| Elementary Level | Rs. 25,000 / month | 6 months |
| Secondary Level | Rs. 30,000 – 35,000 / month | 6 months |
Common Issues & Troubleshooting:
- ❌ Login Error Even After Reset: Wait 24 hours before retrying.
- ⏱️ Portal Timeout: Avoid using mobile data; switch to Wi-Fi.
- ⚙️ Wrong Password Saved in Browser: Manually type instead of autofill.
- 🔁 Old URL Accessed: Always use the latest official link shared by SED.
Key Tips for Smooth Portal Access:
- Use updated browsers only.
- Avoid login attempts during peak hours (9 AM–1 PM).
- Keep your email and CNIC synced with the portal.
- Bookmark your portal page to prevent phishing sites.
- Take regular screenshots of your dashboard for records.
Table Quick Summary of Fixes:
| Issue | Fix Method | Time to Resolve |
|---|---|---|
| Wrong Credentials | Reset password / clear cache | 5–10 min |
| Account Locked | Wait 12–24 hours | 1 day |
| Email Not Working | Update via SED support | 2–3 days |
| OTP Not Received | Retry after 15 minutes | 15–30 min |
STI portal login issue FAQs:
Why am I getting a “Wrong Credentials” error on STI portal?
→ Because your CNIC or password is incorrect.
How can I fix my STI login problem?
→ Reset your password and clear browser cache.
Can I recover my STI account?
→ Yes, use the “Forgot Password” option.
Why is the STI portal not opening?
→ It may be under maintenance or server overload.
My account is locked, what should I do?
→ Wait 12–24 hours or contact support.
Why is my dashboard empty after login?
→ Refresh the page or clear your cache.
Can I log in through mobile?
→ Yes, but desktop gives better performance.
What is the official STI login link?
→ https://sedhr.punjab.gov.pk
How can I contact STI support?
→ Email support@sedhr.punjab.gov.pk with your CNIC and issue.
STI wrong credentials error Conclusion:
The STI Login Issues Error Solutions 2025 is an essential system for every School Teacher Intern across Punjab, allowing seamless management of applications, merit updates, and stipends. However, login problems like the “Wrong Credentials Error” can cause unnecessary stress if not handled correctly.
By following the steps above — clearing cache, resetting passwords, verifying CNIC format, and using official URLs — users can quickly restore access. Remember, incorrect or repeated login attempts may temporarily block your account.
Always ensure that STI Login Issues Error Solutions 2025 your browser is updated and your credentials are correctly typed. If problems persist, contact SED Punjab’s technical support with complete details for immediate resolution.
Check Also: STI Teacher Salary & Monthly Stipend Details 2025
The government is continuously improving the STI Portal to ensure user-friendly access and transparency. With these fixes, you can easily manage your account, monitor your progress, and continue contributing to Punjab’s education reform with confidence.